Frequently Asked Questions

What can I expect from my relationship with my banker?

You can expect a true partnership. You bring your financial goals and questions; we bring expertise, tools, and guidance. By staying open and proactive together, we build a relationship rooted in trust and accessibility.

How will you understand my industry?

We start with curiosity by asking questions, listening, and learning about the details that make your business unique. From there, we pair that knowledge with our banking expertise and provide meaningful solutions. Our promise is simple: the better we understand your industry, the better we can walk beside you with guidance and solutions that support your growth.

What services do you offer beyond basic checking and savings?

Our goal is to provide you with a full range of services to help you manage your personal and business finances conveniently and securely.

For Individuals:

  • Personal Checking – Simple, flexible accounts for everyday banking.
  • Personal Savings – Secure savings with competitive rates to help your goals grow.
  • Money Market Accounts – Tiered interest savings with easy access when you need it.
  • Certificates of Deposit (CDs) – Fixed-rate options for steady, dependable growth.

For Businesses:

  • Business Checking – Accounts tailored for businesses of all sizes.
  • Business Savings – Safe, interest-earning options for managing reserves.
  • Specialized Accounts – Solutions for nonprofits, professional firms, and industry-specific needs.

Every goal has its own story and we believe financing should fit the chapter you’re in. That’s why we offer a wide range of personal and business financing solutions, from flexible loans to growth-focused options. We take the time to understand your goals, then build a financing plan that helps you move from vision to reality.

Do you offer online and mobile banking?

Yes! We put the power of the bank right in your hands. With our secure online and mobile banking tools, you can check balances, transfer funds, pay bills, deposit checks, and even set up custom alerts, all from the convenience of your computer or mobile device. It’s banking that works on your time, wherever life takes you.

Where are your branch locations?

We are located at 81 Route 4 West, Suite 301, Paramus, NJ 07652.

Can I integrate your services with my accounting software?

Yes, we make it simple to integrate your Five Rivers Bank accounts with QuickBooks and Quicken. By syncing your banking and accounting, you’ll spend less time on paperwork and more time focusing on what matters, running and growing your business.

What happens if my account balance exceeds FDIC limits?

Protecting your hard-earned money is our top priority. If your balances grow beyond FDIC coverage, our team will work with you to ensure your funds remain protected and structured wisely.

How do you protect my data?

Your trust is built on security, and we take that seriously. For full details, please see our Privacy Policy.

What makes you different from other banks?

At Five Rivers Bank, we don’t just manage money, we build relationships. You’ll experience direct access to decision-makers, and a team that sees your success as our success. We are locally owned and managed and because we believe in reinvesting in the communities we serve, we give back 10% of our net profits to local development and philanthropy. That’s the difference: we’re banking on community, and we’re banking on you.